Orders & Payment

How can I order?

Online: You can order online at www.kawada.com.au

Phone: (03) 9417 0639 You can place an order over the phone.
Press 1 to speak with Sales.

    Email: Fill out our order form and email to accounts@kawada.com.au

    What are the Payment Terms?

    Payment terms are Pro Forma unless credit terms of 14 or 30 days have been approved. 
    Kawada Australia will not ship orders while there is an overdue amount owing on your account.

    How do I make payment?

    Online Visa & Mastercard: http://kawada.com.au/pages/pay

    Bank Transfer:
    Account Name: Kawada Australia

    BSB: 013275
    Account Number: 410101664

    Kawada does not accept cheques.

    Does Kawada have minimum order amounts?

    Unfortunately, we are unable to break down inner cartons.
    MOQ for each product is shown on the Order Form and on the website.
    A minimum order total of $400 is needed to cover the costs involved in processing and packing orders.  

    Does Kawada Australia take back orders?

    Yes. Unavailable items will automatically be back ordered unless otherwise asked.
    If a significant part of your order is out of stock you will be contacted to see if you would like to choose alternate items.  We will always contact you before shipping back orders.  You will not be charged for back orders until they ship.

    My retail store has not sold your products before, how do I set up an account?

    Please our account application form by clicking this Link